In March 2020, states were catapulted into unprecedented times facing a global health pandemic that upended economic conditions and impacted many, if not all, functions under the purview ...
What was covered: States across the country are grappling with whether, how, and when to return to normal service operations, as well as what the “next normal” of service delivery ...
What we will cover: In this session, we will start by looking at survey results from interviewing CAOs across states and the recognition of the importance of digitization and automation ...
What was covered: You will hear a brief recap of the state case studies presented during the in-person 2019 Institute on Management and Leadership, and speakers will share their lessons ...
Description: In this session we will review the different strategies state governments take to risk management, as well as best practices to build a comprehensive risk management framework. ...
In this free webinar you will learn the how states are using innovative approaches to manage real estate. Key take-aways include: Create a vision for an optimal real estate ...
The priorities of a state’s chief administrative officer (CAO) are numerous and varied—managing critical state functions; providing services and support to other agencies; driving innovation ...
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