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NASCA 2015 Top 5 Pain Points

NASCA surveyed its state members and identified their top five pain points to address in the coming program year, plus at the Annual Institute on Management and Leadership. #2015 #Culture #Enterprise #SharedServices #agency #customerrelations #FundingandBudget

NASCA 2015 State Member Survey - Top 5 Pain Points.pdf

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Michigan's Relentlessly Engaged Case Study

On January 1, 2011, Rick Snyder was inaugurated as Governor of Michigan amid one of the starkest economic periods in state history. From 2000 to 2009, incomes in the state plummeted from being the 18th-highest in the country to 38th place, a decline that only a few states had experienced since...

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