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NASCA 2014 Top 5 Pain Points

NASCA surveyed its state members and identified their top five pain points to address in the coming program year, plus at the Annual Institute and Management and Leadership. #2014 #recruiting #Retention #Culture #backoffice #InformationTechnology #FacilitiesManagement ...

NASCA 2014 State Member Survey - Top 5 Pain Points.pdf


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NASCA 2015 Top 5 Pain Points

NASCA surveyed its state members and identified their top five pain points to address in the coming program year, plus at the Annual Institute on Management and Leadership. #2015 #Culture #Enterprise #SharedServices #agency #customerrelations #FundingandBudget

NASCA 2015 State Member Survey - Top 5 Pain Points.pdf


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Leading Culture Change: Opportunities & Challenges for a State Chief Administrator

How can a state chief administrator go about leading culture change within a large and disparate organization? What skills and strategies are needed to shift the many different cultures, attitudes and business functions that fall under the state chief administrator to improve customer service...

Leading Culture Change.pdf


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NASCA Top Ten Priorities 2018-19

NASCA surveyed its state members and identified their top policy and administrative priorities to address in the coming program year, plus at the Annual Institute and Management and Leadership. #2018 #TopTen #NASCA #recruiting #Retention #Succession #Workforce #Culture ...

NASCA_Top10_V7_lettersize.pdf


Library Entry
Top Ten

NASCA surveyed its state members and identifies their top policy and administrative priorities to address in the coming program year, plus at the Annual Institute on Management and Leadership. #TopTen #InformationTechnology #FundingandBudget #Workforce #DataAnalytics ...

2017 Top Ten Priorities Final.pdf