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Pursuing A Vision: Nebraska's Center of Operational Excellence

Early one morning in August 2019, eight employees from Nebraska’s Department of Environmental Quality gathered in a small conference room for a focused meeting. They were surrounded by white boards containing swim lanes detailing each employee’s workflow, metrics reflecting their progress, and...

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2019 Institute on Management and Leadership - Materials and Presentations

The Institute on Management and Leadership is a premier and engaging two-day executive education program led by the Leadership for a Networked World at Harvard University. This event invites private sector partners to sit alongside state chief administrators to discuss challenges for 2019 and...

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2016 Lean Roundtable

Lean Journey: Transforming the Public Sector June 24 Roundtable - Columbus, Ohio Morning presentation Afternoon presentations Washington Handouts (part 1) Washington Handouts (part 2) Washington Handouts (part 3) Ohio Handouts Additional Washington Handouts ( Strategy Mapping ...

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NASCA Top Ten Priorities 2018-19

NASCA surveyed its state members and identified their top policy and administrative priorities to address in the coming program year, plus at the Annual Institute and Management and Leadership. #2018 #TopTen #NASCA #recruiting #Retention #Succession #Workforce #Culture ...


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Rapid Results Program

In 2016, Illinois’ Central Management System was tasked by the governor’s office with increasing efficiency and lowering state government costs. The Rapid Results program was born to address this objective and adopted the mission of engaging employees throughout Illinois government to harness...

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2018 Spring Conference

April 30 - May 1, 2018 D oubleTree by Hilton Bloomington - Minneapolis South Minneapolis, MN NASCA’s Spring Conference provides a venue to share state best practices and build relationships to help state chief administrators in their work to transform state government. Sessions will...

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Lean Process Improvement Training

#Michigan #ProcessImprovement #GeneralServices #Presentation #2018