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2018 State Chief Administrators suvery in strategy, procurement, and digitization

The responsibilities of a State Chief Administrator (SCA) are numerous and varied –managing critical state functions, providing services and support to other agencies, navigating uncertain and challenging political environments, and competing with the private sector for talent. To meet these...

NASCA.2018 State Chief Administrators Survey.pdf

Year 2018 Additional Tags AI automation Digitization priorities Procurement research Corporate Partner McKinsey Topic Strategic Plan Type Survey

Kayla Leslie

Added 09-20-2018

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Year 2018 Additional Tags AI automation Digitization priorities Procurement research Corporate Partner McKinsey Topic Strategic Plan Type Survey

Library Entry
State of Michigan, Department of Technology, Management and Budget: 2017 Customer Satisfaction Survey

Survey objectives The Department of Technology, Management and Budget (DTMB) 2017 Customer Satisfaction Survey is an important part of DTMB’s strategic plan. The results and actions taken from this survey help ensure that DTMB is a customer-focused agency with a customer focused culture. The...

2017 DTMB Overall Report_8.1.17.pdf

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Year 2017 Topic Customer Satisfaction General Services State Michigan Type Survey

Kayla Leslie

Added 05-10-2018

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Year 2017 Topic Customer Satisfaction General Services State Michigan Type Survey

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Unleashing Innovation: Learn from the Leaders

New Accenture research makes it clear: Citizens want more innovation from government. Government employees see innovation as part of their day-to-day jobs. And government executives recognize their role in leading their organizations to be more innovative. #Accenture #Survey #2018 ...

Gov Back Office Innovation Research Slideshare Final.pdf