Department of Administrative Services – Overview The Ohio Department of Administrative Services (DAS) is committed to providing quality centralized services, specialized support and innovative solutions to state agencies, boards and commissions. Because DAS is a customer service organization,...
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If a spacecraft starts off in the wrong direction—even marginally—it’s unlikely to reach its planned destination. Similarly, if a transition isn’t handled with care and thought, and according to well-established principles, the new administration is unlikely to reach the results it desires. ...
Off to a Running State Capital Start_0.pdf
#2018 #Transitions #checklist #NASCA
Transition Checklist_Updated 10.18.18.docx
How can a state chief administrator go about leading culture change within a large and disparate organization? What skills and strategies are needed to shift the many different cultures, attitudes and business functions that fall under the state chief administrator to improve customer service...
Leading Culture Change.pdf
The National Association of State Chief Administrators (NASCA) continually works to provide valuable resources to state chief administrators (SCAs), the public officials in charge of departments that provide support services to other state agencies. While some research exists on the functional...
NASCA-Core-Competency-Report-web.pdf